There are many potential supervisors who could be managers, and managers who could be leaders. But beyond on the job training of putting out fires and learning through trial and error, how does a potential leader emerge? Manager capacity can be developed through clear direction, self initiative, balanced reinforcement, and most of all, the skill building of what is required to do their job well.

This training can be customized to include:

Learning how to expand the attitude from employee to super/manager
Setting clear targets and coaching towards the bullseye
Managing timelines and time schedules
How to actively listen and guide to your team
Basic tools for managing conflict
How to hold others accountable in a balanced manner
Working with your peers and manager from a leadership spirit
How to inspire greater productivity out of difficult employees
Tools to quickly "rebound" after a challenging meeting or situation
Learning to be the example of behavior you desire to see in others

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